What are Customer Support Hours?
Customer Support Representatives are available to take your call at 1-800-673-7252 from 8 am to 5 pm PST, Monday through Friday or sales@globalorthopedic.com 24 hours a day, 7 days a week.
How can I order direct with Global Orthopedic?
There are two ways to order directly:
1. Email: sales@globalorthopedic.com
All email orders will be entered M-F 8:00am-5:00pm PST. Rush email orders entered before 3:15pm PST will ship the same day and ground orders will ship the following day depending on product availability. All email orders will receive an email confirmation and shipping confirmation.
2. Call: 1-800-673-7252
All orders will be entered M-F 8:00am-5:00pm PST. Rush fax orders entered before 3:15pm PST will ship the same day and ground orders will ship the following day depending on product availability. All orders will receive an email confirmation and shipping confirmation if an email is provided.
Who do I contact concerning Credit Services and Billing questions?
Please direct all Credit Services and Billing questions to:
1. Phone: 1-800-673-7252
Freight Terms
Our freight terms are as follows:
- We ship UPS Next Day Air, 2nd day, 3rd Day, and Standard UPS Ground
- Other freight transport services are available on request